Return & Replacement Policy

Return & Replacement Policy

Thank you for shopping with Aadhyaah !

At Aadhyaah, every product goes through thorough quality checks before dispatch. We strive to ensure that you receive a great quality product every time you shop with us.

If something isn’t right, we’re here to help!.

♻️ Replacement & Return Policy

We want you to be happy with your purchase. Our policy is designed to protect you in case of genuine issues, while keeping shopping simple and transparent.

✅ When returns are accepted ?

We accept returns only in the following cases:

  1. The product is defective, OR
  2. An incorrect product was delivered and the correct item is unavailable for replacement.

👉 In these cases, you will receive a full refund once the returned product reaches our warehouse OR within 3 business days after pickup, whichever is earlier.

👉 If an incorrect product was delivered, all return shipping costs will be borne by us since it is our responsibility.

🔄 Replacements

  • If you receive a defective or incorrect product and the correct item is available, we will send a replacement at no extra cost.
  • If the replacement is unavailable, we will process a refund or issue a gift card based on your preference.

⚠️ Important Notes

  • Requests must be raised within 7 days of delivery.
  • You must provide a clear unpacking video or photos of the issue.
  • Items must be unused, unwashed, and in their original packaging.
  • Sizing issues are not eligible for replacement or return. Please refer to the size chart before placing your order.

📬 To request a return or replacement:
Email us at hello@aadhyaah.com with your order number, issue details, and photos/videos. We will respond within 24 hours.

💸 Refund Policy

Refunds are applicable in the following cases:

  • Your order is cancelled before dispatch.
  • A product is defective and cannot be replaced.
  • An incorrect product was delivered, and the correct one is unavailable.

Refunds will be issued to:

  • Your original payment method, or
  • A gift card, as per your choice.

⏳ Please allow 5–7 business days for the refund to reflect after processing.

❌ Cancellation Policy

  • You may request cancellation only before the order is dispatched.
  • Partial cancellations (removing individual items) are not allowed. An order can only be cancelled in full.
  • Once an order is shipped, it cannot be cancelled.

📧 To cancel your order, please email hello@aadhyaah.com with your order number as soon as possible.

🚫 No General Returns

We do not accept returns once a product is delivered, except for defective items or incorrect products as outlined above.

Last updated - 29th October, 2025